Privacy Policy
Arcella ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website at arcella.bio. Arcella is a trading name of Arcella Holding B.V., registered in the Netherlands.
What Information We Collect
We collect only the information you voluntarily provide to us through forms on our Website, specifically:
• For the contact form: your name, email address, and message
• For the "Subscribe for updates" form: your email address
We may also collect limited technical data automatically when you visit our Website, such as your IP address, browser type, and pages visited, through analytics tools. Please see our Cookie Policy for further details.
How We Use Your Information
We use the information you provide solely to:
• Respond to your enquiry or message
• Deliver Arc-CRC and Arcella product updates when you subscribe
• Communicate with you about Arcella and a Cancer App where you have indicated interest
You can unsubscribe from update emails at any time using the unsubscribe link included in those emails.
We do not use your personal data for automated decision-making or profiling. We do not sell, rent, or share your personal data with third parties for marketing purposes.
Legal Basis for Processing
Under the General Data Protection Regulation (GDPR), we process your personal data on the following legal bases:
• Legitimate interests – to respond to your enquiries and communicate with prospective users and partners
• Consent – where you have explicitly agreed to receive communications from us
How We Store and Protect Your Data
Your data is stored securely and accessed only by authorised members of the Arcella team. We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure.
Contact form data is retained only for as long as necessary to respond to your enquiry.
Subscription email data is retained until you unsubscribe or request deletion, unless a longer retention period is required by law.
Your Rights
Under GDPR, you have the following rights in relation to your personal data:
• The right to access the personal data we hold about you
• The right to correct inaccurate or incomplete data
• The right to request deletion of your data
• The right to restrict or object to our processing of your data
• The right to data portability
• The right to withdraw consent at any time, where processing is based on consent
To exercise any of these rights, please contact us at contact@arcella.bio. We will respond within 30 days.
Third-Party Services
Our Website may use third-party analytics tools to help us understand how visitors interact with our Website. These tools may collect anonymised data.
For contact replies and update subscriptions, we use trusted email infrastructure providers (including Resend) to process and deliver email communications on our behalf.
Please refer to our Cookie Policy for further information. We do not transfer your personal data outside the European Economic Area (EEA) without appropriate safeguards in place.
Links to Other Websites
Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites and encourage you to review their privacy policies independently.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this policy periodically.
Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us at:
Arcella (Arcella Holding B.V.)
Email: contact@arcella.bio
You also have the right to lodge a complaint with your local data protection authority. In the Netherlands, this is the Autoriteit Persoonsgegevens (AP): www.autoriteitpersoonsgegevens.nl